Terms and Conditions

Any payment made for our subscription/products/services are non-refundable and non-exchangeable.

1. Additional Out of Pocket Expenses (OPE) will be incurred, if any out of Klang Valley travel required for project purpose.
2. All application source code will NOT be provided, as it is License-To-Use basis. CRM Server Hosting and data bandwidth will be at best effort basis.
3. Subscription Fee is based on Active Member count as of last day of every month, 11:59pm, and the fee will be charged on 1st of every month, 12am.
4. Active Member refers to a member who has any form of activities (registration / credits / points / rewards / vouchers / stamps / campaign participation) recorded in App360 system within a year.
5. Failing to pay monthly subscription fee and others fee may cause interruption of app / web services of the system and services.
6. Upon early termination, remaining months subscription fee or any deposit (if any) will be forfeited as well.
7. Package upgrade (Not downgrade) is permitted during the engagement contract, merchant just need to topup the fee difference for subsequent months.
8. Any cancellation/termination of our subscription products/services must be made and notify our sales representative in written by email, or email to [email protected], 3 days before the next billing date (which is on 1st of every month).